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Customer Care Representative | German

Customer service
Utrecht
German
Are you a friendly and naturally helpful German speaker? Do you live in the Utrecht area and are you looking for a new role in an international and quickly-growing company? Keep reading, I have a wonderful opportunity for you!

As a Customer Care Representative for the German market, you would be responsible in assisting your clients with the entire sales process. All of the sales and orders are processed online by the customer themselves, but you would be assisting with any issues or questions that arise. Also, if there are any quality issues or questions regarding logistics, you would collaborate with those departments to be sure your customer receives the best care possible. You would also be assisting with the localization of my client's website, putting your German skills to good use!

Requirements:

- A bachelor degree;
- A bubbly, positive and flexible personality;
- 1 to 3 years of experience in a similar role;
- A C1 or C2 level in German (spoken and written), and a professional level of English;
- Availability for 32-40 hours per week;

Salary Benefits:

A spot in a quickly growing and young organization starting as soon as possible, where you will be part of a dedicated team working towards one goal. In addition, they offer:
- Market-based salary and 25 holiday days;
- Great training possibilities;
- An inspiring and green working environment;
About the company:
Our client is an online wholesale company based in Utrecht, and they are focused on selling plants to their clients all throughout Europe (B2B). In order to keep up with the rapid growth of the company, they are looking for an inbound Customer Care Representative to support the German market.
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