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Customer Care Specialist | German & Dutch

Customer service
Apeldoorn

Are you looking for a dynamic, challenging and forward-thinking role? Do you enjoy problem solving and are you great at helping others? We have a great opportunity for you, keep reading!
As a Customer Care Specialist, you will be the go-to for German speaking customers, ensuring they receive top-notch assistance with a smile. Your role will be to assist their customers with quality related problems, as well as work alongside planning to assist with maintenance scheduling. Some days you will be on the phone, and some days you will focus on digital queries.

Requirements:

The most important thing to have for this role is a customer-oriented approach and a love for problem solving. Next to this, here are a few musts:

  • Professional level of German (C1+) and Dutch (B2+);
  • Living in Apeldoorn area, and able to commute to the office;
  • Available for 24-40 hours per week;
    Not sure if you're the perfect fit? Our client is very flexible, I'd be happy to discuss options with you.

Salary Benefits:

When working for this company, you would work in a tight-knit and forward-thinking employer. They are always thinking of ways to make their team's life easier, and open for suggestions! Here are a few benefits you'd receive:

  • 25 holiday days (based on 40 hours);
  • 8.33% holiday money;
  • Travel expenses;
About the company:

Our client is specialized in the care and maintenance of furniture, and partner with many furniture retailers in the Netherlands, Belgium, Germany, Luxemburg and France. From their offices in Oldenzaal and Apeldoorn, they house around 180 employees, and are looking for friendly, service-oriented and eager professionals to strengthen their team.