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Sales Support Coordinator | Flemish

Administration / Secretarial
Amsterdam
Dutch, Other, English

You will be responsible for the End-to-End order to cash process of designated customers from communication and coordination with customers, D.C. and logistical partners.

  • Strong customer focus orientation: Constant monitoring of and communication to customers regarding their orders status, shipment planning, documentation and scheduling.
  • Close communication with our distribution center & logistic partners regarding shipment planning, creation of customs documents etc.
  • Compilation and analysis of customer accounts, shipments, requirements, etc.
  • Order Entry in SAP, Open Order Management including resolving stock availability, pricing etc. issues.
  • Invoice creation in SAP, including Proforma creation and handling custom documents.
  • Delivery Note Creation including manual POD creation, providing specific D.C. and carrier documentation.
  • Coordination with D.C. and customer for time slot bookings and shipment pickups.
  • Agent of Compliancy to our SOX narratives. Responsible for identifying and escalating breaches of our codes of conduct.
  • Entry of credit documents for customers.
  • Entry of product return documents in SAP as well as the subsequent handling of the actual returns.

Requirements:

  • You speak Flemish at a C2 level(verbally and in writing).
  • Proficient in Dutch and English, both written and verbally.
  • At least 3+ years of experience in a commercial / administrative role.
  • Service minded mentality.
  • Ability to work effectively within a matrix environment.
  • Experience with MS office suite, especially excel.
  • Bachelor’s Degree in Business Administration or a Commercial degree.
  • Experience with SAP ERP and/or a similar ERP system are highly preferred.

Salary Benefits:

This is a full-time position for long term with a direct contract at the company.

  • Starting date: ASAP
  • Salary: 36,000-42,000 gross per year inc. holiday allowance and 13th month
  • They offer a 5% bonus depending on your performance and annual salary
  • Pension plan
  • 100% travel reimbursement
  • 28 holiday days
  • A flexible work schedule where you will be able to work from home up to 40% and the remaining days in a fantastic new office at Houthavens, Amsterdam.
  • The team in Amsterdam is very international and has a friendly global working atmosphere.
About the company:

Our client is an international electronic company. They are seeking an additional team member to join their Sales Operations team(Northern Europe) in the Consumer Audio division. The HQ in Amsterdam & has around 150 people.

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