Accounts Receivable Specialist | German

Are you seeking a challenging opportunity in Accountancy? Do you speak excellent German and English? Our client is an international company that assists clients in growing their businesses by simplifying B2B payments. In this role, you will be responsible for the German market, working to establish excellent relationships with its business clients.

The company offers a long-term opportunity, a supportive multicultural environment and challenging assignments.

Main Responsibilities:

• Engage with business customers to address outstanding receivable issues
• Manage collections treatment schedule, including calls, emails, account suspension, and recovery placement
• Perform daily business-to-business collection calls
• Conduct account research and analysis
• Prepare and manage diverse reports
• Maintain an up-to-date aging report
• Execute necessary account adjustments and communicate aging details to customers
• Track and resolve outstanding payment issues
• Provide outstanding customer support during receivable resolutions
• Direct escalated requests and unresolved issues to the relevant team members
• Record customer interaction details, comments, and complaints in the CRM system

Main requirements:

• min. 2 years of similar work experience; preferable in B2B setting
• Excellent fluency in German and English is a MUST
• Affinity with numbers, advanced Excel skills
• Exceptional customer service skills
• Strong negotiation skills, detail-oriented and ability to work independently

What's in it for you?

• Contribution to the pension plan
• Training & Coaching Trajectory
• International, close-knit team of colleagues
• 100% public transport reimbursement

Please take into consideration that we can only consider applicants who are currently living in and are legally entitled to work in the Netherlands.