Schiphol Airport still dealing with delays

Schiphol Airport still dealing with delays

Yesterday, a breakdown at Schiphol’s main fuel supplier, Aircraft Fuel Supply, caused major issues for travellers. NOS reports that a total of 300 flights were cancelled, which affected over 10.000 people. Many were forced to sleep at the airport, as hotels in Amsterdam quickly reached maximum capacity.

Aircraft Fuel Supply

Planes couldn’t be refuelled yesterday, due to a fault in Aircraft Fuel Supply’s system. The system’s malfunction began at around 1pm and was resolved at 9:30 pm. Schiphol’s spokesperson says the cause of the problem is not yet known.

Angry travellers

Many angry travellers stuck at the airport are taking to social media to complain about not receiving enough information from the airport. They are also angry that they will not be compensated for their troubles by the airlines, as the fuel supply system failure is considered to be an “extenuating circumstance”. However, airlines are obliged to compensate for any hotel stays and meals.

Going to Schiphol today?

Are you catching a flight from Schiphol today? The airport advises contacting your airline or travel agent for further information about your flight.

Manja van Kesteren


Manja van Kesteren

Manja studied English and Creative & Professional Writing at the University of Wolverhampton in the UK. She is passionate about books, arts and crafts, Netflix, metal music, cheese, and her...

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Mandoist 16:35 | 11 August 2019

I was 8.5 hours in the hot 'D' wing (with my autistic 7 year-old). Finally flew out to Reykjavik at 22:17 (arriving 2:30 in Iceland). I fail to understand how the fuel system issues can be considered "extraordinary circumstances" when it is a recurring problem since a month ago??? I believe Schiphol (or the fuel company) owes us some degree of compensation. But I cannot find anyone, nor any EU source, with which to file such a complaint. None of the 'delay info' sites address airports' responsibilities...except to say it is possible to contest the 'extraordinary circumstance' clause.