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Junior Operations Manager

Horeca / Tourism
Schiphol-rijk
GREEN | GENUINE | CONNECTING

Would you like to be part of a young, interactive and bustling team and environment?

Tulip Inn Amsterdam Airport is now recruiting an Operations Manager .

As operations manager you will oversee the day to day running of the Front Office, F&B, Housekeeping & Maintenance department in various shifts.

Your responsibilities will entail:

- Keeping high service standards, making manuals, SOP’s.

- Training & hiring new employees

- Job chats, on the job coaching & yearly appraisals

- Adhering to all Health & Safety standards

- Making work schedules, keeping an eye on productivity vs. budget and service levels

- Ordering of F&B, FO, HSK supplies – stocktake

- Complaint handling & follow up

- Coordinate with supervisors & Shift leaders & do spot checks

You will be the report directly to the General Manager.

Requirements:

  • HBO – Bachelor degree in hotel Management
  • 1-3 years experience in either FO/F&B management is a must
  • Fluent in English & Dutch
  • Experience with Opera/Micros is a pre
  • Hands on mentality
  • Self starter/pro-active
  • Outgoing, sociable, enthusiastic and a real passion for guests & your team
  • Responsible
Work Hours:

Full time hours per week