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Customer Service Coordinator

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Offered by:

RCE Staffing

Customer service
Rotterdam
French

Description:

Customer Service Coordinator

International Company

French Speaking

Rotterdam

€27,000 + benefits

 

 

Working for an expanding, dynamic company with innovative products! You will assists the account teams and retail locations to ensure accurate completion of the sales order process. You will also be the contact for customer enquiries within specified accounts. Your clients will mostly be in the retail sector accross France/ Benelux.

 

Responsibilities

 

  • Process orders, returns and cancellations using company software;
  • Update database for all sales orders and purchase orders for a group of designated accounts
  • Communication with internal departments to confirm timely shipment and delivery of sales orders
  • Monitor the product inventory and notify account teams of sales orders that will deplete stock levels
  • Prepare shipping documents
  • Communicate with Finance department to ensure payment is on time.
  • Some reporting duties for the Account Management team.

Qualifications

 

  • Highly organized, excellent attention to detail
  • Good communication skills
  • Multi-tasking ability
  • Ability to work independently and to take direction from multiple persons in different office locations globally
  • Fluency in French and English (written and spoken)
  • Proficiency in Microsoft Office, including Excel is required.

 

Work Experience:

1-2 Years

Work Hours:

40 hours per week