Customer Service/ Sales Support- fluent Swedish or Norwegian

As their future Customer Service/ Sales Support Representative you are in charge of the Scandinavian customers in the DIY branche (mainly B2B distribution) and therefore you should ideally bring experience with handling accounts professionally. et)
  • In charge of OTC (order to cash) outbound process- personally for mass merchants, in a supervising role for regular customers
  • Suggest and implement improvements in the sales administration process
  • Use customer feedback to generate ideas about new features or products
  • Research and discover methods to increase customer satisfaction
  • Ensure sales, finance and legal policies and procedures are met
  • Keep an open-communication environment for the team
  • Liaise with other departments/ USA/ UK to ensure consistency and increase sales
  • Support marketing events
  • keep daily contact with the sales agents
As you will operate in a small team with a lot of different responsibilities this gives you the opportunity to grow a lot in terms of tasks- it will never be boring!


Ideally you already have experience in Customer Service or Sales Support- but more important is a pro-active attitude with a hands-on mentality!
Furthermore you should bring the following:
  • fluent Swedish, Norwegian ideally too, excellent English (frequent contact with US and UK) and Dutch is a plus, but not required
  • professional attitude with a commercial drive
  • strong in administration and an eye for detail
  • communicative and good team worker
  • Full-time available
  • willing to work in a dynamic team with challenges and a great attitude!

Salary Benefits:

  • Salary according to experience 8% holiday payment;
  • Transportation compensation and pension contribution;
  • 25 holidays based on full time
  • Discount on products
  • You will receive a contract directly with the company.
About the company:
Do you have a passion for outdoor cooking? Do you have experience with Customer Service or Sales Support? Do you enjoy to work in a small team and in a challenging all-round position? This can be your next challenge! Our client is a well-known brand in the outdoor cooking segment and operates all over Europe, with frequent contact to the US and UK.