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Customer Service/ Sales Support- fluent Swedish or Norwegian

Sales
Nootdorp
As their future Customer Service/ Sales Support Representative you are in charge of the Scandinavian customers in the DIY branche (mainly B2B distribution) and therefore you should ideally bring experience with handling accounts professionally. et)
Responsibilities:
  • In charge of OTC (order to cash) outbound process- personally for mass merchants, in a supervising role for regular customers
  • Suggest and implement improvements in the sales administration process
  • Use customer feedback to generate ideas about new features or products
  • Research and discover methods to increase customer satisfaction
  • Ensure sales, finance and legal policies and procedures are met
  • Keep an open-communication environment for the team
  • Liaise with other departments/ USA/ UK to ensure consistency and increase sales
  • Support marketing events
  • keep daily contact with the sales agents
As you will operate in a small team with a lot of different responsibilities this gives you the opportunity to grow a lot in terms of tasks- it will never be boring!

Requirements:

Ideally you already have experience in Customer Service or Sales Support- but more important is a pro-active attitude with a hands-on mentality!
Furthermore you should bring the following:
  • fluent Swedish, Norwegian ideally too, excellent English (frequent contact with US and UK) and Dutch is a plus, but not required
  • professional attitude with a commercial drive
  • strong in administration and an eye for detail
  • communicative and good team worker
  • Full-time available
  • willing to work in a dynamic team with challenges and a great attitude!

Salary Benefits:

  • Salary according to experience 8% holiday payment;
  • Transportation compensation and pension contribution;
  • 25 holidays based on full time
  • Discount on products
  • You will receive a contract directly with the company.
About the company:
Do you have a passion for outdoor cooking? Do you have experience with Customer Service or Sales Support? Do you enjoy to work in a small team and in a challenging all-round position? This can be your next challenge! Our client is a well-known brand in the outdoor cooking segment and operates all over Europe, with frequent contact to the US and UK.