Facilities Concierge



Our client is looking for a Concierge for its office in Hoofddorp. The Concierge is a key player in maintaining the high-quality level of the building and its facilities, including offices, classrooms, the restaurant, and all related equipment – whilst considering all health and safety requirements. In liaison with the Office & Facilities Manager, the Concierge is the primary point of contact concerning any building and facilities-related matters and works often together with the Reception Team. This function offers potential for growth into the role of Coordinator Facilities.

As an experienced hands-on coordinator, you dress presentable and enjoy working with people. You are disposed to helping both visitors and staff where needed, while keeping focused on your priorities. Next to your daily responsibilities, you are proactive to check the condition of the overall facilities (devices/equipment/systems, state of flooring, lamps etc). With your “do-it-all” mentality, you are prompt and versatile to first try to fix issues independently before approaching any external parties if really needed. You are technical-oriented and have affinity with electric, telecommunications, maintenance and even computing systems. You are also sensible towards cost-efficiency and do not make decisions without approaching the Office and Facilities Manager first. Next to your flexible and enthusiastic nature, you are pragmatic to look into ways to improve current processes and procedures.

Main responsibilities:
• Serve as focal-point for maintenance, post/mailing, supplies/stationary/equipment and errands
• Maintain the condition of the building and offices, and arrange for necessary repairs (such as broken lamps, stains, broken curtains, faulty equipment etc.)
• Responsible for smooth operation and serviceability of all office and classroom equipment
• Assist with moving boxes, furniture and anything else required to enable a satisfactory establishment into the new location (Note: the company will have just moved to a new building in the summer period)
• Check invoices from suppliers/service-providers, enabling the Office and Facilities
Manager to perform proper management of expenditures and effective cost control
• Perform inventory logs, enabling the Office and Facilities Manager to manage inventories effectively
• Together with the Reception Team, provide general support to visitors
• Together with the Office and Facilities Manager, promptly address all safety, security and evacuation matters, and properly upkeep related procedures
• Together with the Office and Facilities Manager you are responsible for all other companies building/facility matters


• Minimum “MBO” education and at least 3 years’ proven experience in coordination, administration or maintenance of offices, building, facilities etc.
• Experience with ICT technology and affinity with electrical/telecommunications/ maintenance matters in order to solve and fix issues independently
• Excellent level English speaker and fluent in Dutch
• Ability to take initiative, work independently and anticipate on process critical situations
• Excellent time management skills and ability to multi-task and prioritise work without the risk of quality deterioration
• Accurate and detail oriented, stress resistant
• Service oriented nature
• Presentable and professional attitude
• Flexible, efficient and versatile
• A willingness to help out where necessary
• Punctual and reliable
• Respectful and supportive of company policies
About the company:
Our client is providing regulatory training courses in multiple fields of aviation to help improve aviation safety worldwide and promote the understanding of existing and new European aviation regulations.