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Part-time Customer Service Representative - native level Spanish speaker

Customer service
Hoofddorp
Do you live in the Netherlands and do you speak Spanish on a native level and are you fluent in English? As a Customer Service Representative, do you find it of utmost importance to make your client happy by providing them excellent service and giving them the best possible information and help? Then this is the right place for you! You are the contact person for the Spanish speaking clients. You are responsible for answering questions and handling complaints mainly by telephone and by e-mail.

Requirements:

We are looking for Customer Service talents, who enjoy working in a dynamic and rapidly growing organization. The organization is still in development, we expect a positive and flexible attitude, whereby you are open to change. You take your job seriously and treat the clients with dignity and respect on the telephone. Furthermore you have excellent computer and typing skills, and you can quickly switch between different systems. Changing, correcting and adding data/requests in the client-administration is also a substantial part of the job.

Requirements:
- Native level Spanish speaker, fluent in English and Dutch
- Already living in the NL in the area of Amsterdam/Hoofddorp
- Extensive experience with the Microsoft Office package, especially Word and Excel
- Administrative experience is a plus as well as being numerical versed is a plus
- Good at dealing with difficult calls
- Great communication skills and has a customer-orientated attitude is the MUST
- Proactive attitude and takes initiative in looking for solutions for the organization
- Enthusiastic and positive attitude, with a sense of humor

Salary Benefits:

Immediately available 20 - 32 hours per week
Max €2.000 gross based on 40 hours per week
Working hours are flexible from Monday to Friday between 16.00 - 21.00 and the candidate must be available a minimum of 2 Saturday per month from 8.30 - 17.00
Training will two weeks full time

NOTE: Please note that for this role we are only accepting applications from candidates that hold a valid work permit and are already living near the location of the company. Our client is not able to sponsor work permits or apply for extensions. Therefore, we will not be able to work with applications that do not meet this criteria.
About the company:
Our client is a dynamic and fast-growing sports company. The company has grown explosively and has around 580 clubs in 5 European countries and still growing.