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Support Engineer

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Offered by:

Phenospex

IT & Technology
Heerlen

Description:

Working as a Support Engineer at Phenospex As a Support Engineer you will communicate with customers via telephone, e-mail or other electronic services regarding escalated problems in Phenospex hard- and software products. You manage relationships with those customers. You provide live remote support to clients and field teams, manage and document all incoming issues and findings in our CRM system and internal database. We’ll provide you with training resources and access to other technology ...

Requirements:

Qualifications

  • Experience in electrical engineering and PLC's
  • Strong Linux skills (Debian)
  • Network troubleshooting experience
  • Excellent verbal and written communication skills in English
  • Passion for problem solving
  • strong customer focus mentality
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