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Customer Service and Sales Support rep | Russian

Customer service

Description:

Do you want to be a part of a fast-growing industry? Do you have at least two years of experience in customer service? Do you speak Russian and English fluently? Then keep reading further!

Job Description:

  • Prepare and deliver customer quotations and pro-actively follow up on outstanding customer quotations
  • Process orders and close sales ;prepare order reports
  • Expedite customer back-orders and keeps them abreast of status
  • Participate in sales promotions
  • Increase sales and customer satisfaction
  • Research (technical) inquiries and communicates appropriate information to the customer.
  • Trouble shoot
  • Keep Sales Management abreast of any recognized trends, problems or opportunities

Job Requirements:

  • Fluent in English and Russian (written and verbal); basic Dutch is preferred but not a must
  • 2-3 years of experience in customer service
  • Experience working with SAP and Microsoft office
  • High commercial drive and ability to detect sales leads
  • Customer oriented mindset and great communication skills

Client profile:

Our client is an international company in the Aviation industry.

Benefits:

  • 8% holiday pay
  • 25 days of holidays
  • Travel reimbursement
  • International working environment
  • Free parking spots