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Order & Delivery Manager | Italian and Spanish bilingual fluency

Management / Consulting
Amsterdam

Our client, a cool international company with a start-up mentality, are looking for an Order Delivery Manager - Italian and Spanish bilingual speaker for their headquarters in Amsterdam.

What do they do? They provide online global internet services to their B2B clients worldwide 

What will you be doing? You will 

  • Manage the full service delivery process from the moment an order is confirmed; includes the coordination between end user customer and provider and the on site appointments and installation process.
  • Maintain relationships with the clients and internet service providers in the assigned region
  • Translate services and proposals of internet access providers into proposals for their standard services (incl. pricing and terms)  
  • Manage and respond to incoming quote requests for internet services and update the system accordingly  
  • Validate and process orders; making sure all stakeholders are updated in a timely manner throughout the process  
  • Administrate all correspondence with customers and providers  
  • Act as a main point of contact for any supplier related issues within your region 

What are they looking for?

  • College or University education 
  • Bilingual fluency in both Italian and Spanish - written and verbal (must) + fluency in English
  • Basic knowledge and interest in Internet Access services worldwide 
  • 1-3 years of commercial experience within the telecom industry / 1-3 years of sales support experience
  • Good knowledge of excel; Salesforce is a plus 
  • Ability to understand, and work in, a very international and multicultural environment 
  • Ability to prioritize with tight deadlines 
  • Accurate and well organized, persistent, quality driven 
  • customer focused and strong communication skills (written and verbal) 
  • high level of flexibility 

What do they offer: 

  • Direct contract for 1 year ( with a possibility to extend)
  • Competitive salary 
  • Flexible starting / ending hours 
  • 25 holidays 
  • Transport reimbursement
  • Friday lunch 
  • Dutch courses 
  • Laptop 
  • Mobile phone policy 

Company profile: International, dynamic, vibrant, stimulating work environment