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Housekeeping Supervisor Trainee per May 2018!

Horeca / Tourism
Amsterdam

Description:

We are recruiting a Housekeeping Supervisor Trainee per May 2018!

The Housekeeping Team of Hilton Amsterdam Airport Schiphol is looking for an enthusiastic and ambitious Housekeeping Supervisor Trainee to be part of our team as of May 2018. Attention: this position is only available for students!

During your internship you will have the opportunity to increase your knowledge of the Housekeeping department and other departments involved. You will gain relevant experience in areas such as, scheduling and leadership skills (the ability to delegate, motivate, coach and communicate effectively to maintain a high level of service). This internship is divided in administrative tasks as well as operational responsibilities.

What will I be doing?

You will be responsible for performing the following tasks to the highest standards:
  • Assist the Housekeeping Supervisors in the daily sequence of operations.
  • Making ready of hotel rooms according to the standards of Hilton.
  • Assist and supervise the allocation of work for all the Housekeeping Team Members.
  • Taking care of any problems with Guestrooms, Guests or Team Members which occur.
  • Ensure Guest Satisfaction by upholding cleanliness on the floors and public areas.
  • Motivate, training and Coaching of employees.
  • Supervise Appropriate dress, hygiene and cleanliness of uniforms within the Housekeeping Department.
  • Identify possible improvements within the department.
  • Uphold our brand standards on Cleanliness of the Rooms, by checking and improving the effectiveness and quality of work processes.
  • Carry out routine inspections in all housekeeping areas.
  • Assist in monitoring departmental costs.
  • Responsible for maintaining the Housekeeping stores in proper state, requests from the stores and ordering supplies.
  • Monitor guest complaints and carry out corrective measures on our lowest scores.
  • Ensure that Housekeeping staff and cleaning companies are familiar with the equipment and services in the hotel, in order to be of assistance to the guests.

Requirements:

What are we looking for?
To successfully fill this role, you should maintain the attitude, behaviors, skills, and values that follow:
  • Good knowledge of the English language (Dutch is an asset)
  • A passion to deliver Excellent Guest Service and “going above and beyond” for our guests!
  • Good communication skills
  • Able to successfully work with a team and also independently
  • The ability to motivate other people
What benefits will I receive?
Your benefits include an internship allowance. Next to this, you will be able to enroll in the GO Hilton program which offers reduced hotel room rates in our hotels worldwide, plus F&B discounts at selected Hilton hotels in The Netherlands. And once again, of course, we will help you grow within our team!

What will it be like to work for this Hilton Brand?
One of the most recognized names in the industry, Hilton Hotels & Resorts offers travelers a world of authentic experiences. The brand continues to be the innovative, forward-thinking global leader of hospitality. With products and services that meet the needs of tomorrow's savvy global travelers, we shape experiences in which every Guest feels cared for, valued, and respected.

If you understand the importance of upholding a brand’s reputation and value the effort it takes to provide a globally recognized hospitality experience, you may be just the person we are looking for to work as a Team Member with Hilton Hotels & Resorts. Because it’s with Hilton Hotels & Resorts where we promise an exceptional Guest experience every time.

Sounds good? Please feel free to contact us and apply!
About the company:
Free thinking in action
Enjoy a direct, covered walkway to the international terminal when you stay at the new Hilton Amsterdam Airport Schiphol hotel. Relax while you're here with comforts like a spa, restaurant and bar, 24-hour fitness center, and executive rooms with Lounge access. Our hotel is moments from boutiques and popular restaurants in Schiphol Plaza. The airport railway station makes it easy to travel to city center in just 15 minutes, and offers connectivity to many European destinations.

Good to know
  • Contemporary Bowery Restaurant and stylish Axis Lobby & Cocktail Bar
  • 1,700 sq. m. of flexible event space, plus 24-hour business center
  • Executive Lounge with stunning airport views and complimentary refreshments
  • Health Club featuring 24-hour fitness center and eforea spa
Restaurants and lounges
After a long flight, unwind with a craft cocktail and Dutch snack in the Axis Lobby & Cocktail Bar, located in the 42-meter-high atrium. Bowery Restaurant boasts three open kitchens and provides authentic yet contemporary flavours, tasty grill dishes, Asian specialties and carefully selected dishes

Meetings and events
Our hotel has some of the largest meeting and conference space in Schiphol. Plan an event for 640 people in our pillarless ballroom with cargo entrance. We also have 23 meeting rooms and six boardrooms. The Vine Room, with floor-to-ceiling wine racks, is ideal for private dinners for up to 20 guests.