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Swedish Speaking Customer Service Representative

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Offered by:

RCE Staffing

Customer service
Amsterdam
Swedish

Description:

Swedish Speaking Customer Service Representative

Start ASAP

Amsterdam

Full training & potential for career progression!

€1900 per month + benefits

 

Working on behalf a major brand, the German speaking Customer Service professional will be responsible for taking inbound calls and responding to emails from prospective customers, handling customer inquiries in a professional manner while providing the highest level of customer service.

Responsibilities include:

 

• Provide continuous customer service to our Customers via telephone and other electronic mediums.

• Develop expertise in assigned Client’s Line of Business (LOB).

• Drive Customer issue resolution.

• Responsible for delivering timely, accurate customer support and providing a high degree of customer service satisfaction.

• Track & document customer problem information.

• Demonstrates understanding and commitment to protecting customer’s privacy and information.

• Successfully complete training activities to maintain product currency, and to broaden product knowledge.

• Participate in coaching and demonstrate commitment to personal improvement.

• Provide feedback to help improve process, policies, tools, etc.

• Promote the client culture along with your colleagues.

Requirements:

• Fluency in Swedish and English languages;

• Software related knowledge and aptitude is a plus;

• You are outgoing and approachable, with excellent customer service and enjoy working in a team environment;

• Well-organized, accurate, you are detail-oriented, professional and courteous with high self-motivation;
 

Salary Benefits:

The company offers a direct contract, €1900 per month + benefits. 

Work Experience:

1-2 Years

Work Hours:

40 hours per week

About the company:

This is a friendly, informal company with possibilities to progress.