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Sales Support | French

Customer service
Amsterdam

Description:

We are looking for a Sales Support for the French market to work for one of our clients, an international company in the fashion industry. They have their EMEA headquarter here in Amsterdam and are present all over the globe. In this function you are part of the Customer Service Team and you will report to the Customer Service Manager.

Responsibilities:

  • You will be the first point of contact for any sales request related to sales orders
  • Support your colleagues from the sales team by processing and following up with orders on SAP
  • Control the correct application of the Commercial promotions / programs by the Reps
  • Produce daily / weekly / monthly reports for Management
  • Handle Inbound Customer Call when required

Position Requirements:

  • Bachelor degree or equivalent training, education and experience
  • Preferably 1 to 3 years of experience in a Customer Service Environment/Order Management/Sales Support
  • Native level of French, fluent in English
  • Advanced in Excel
  • Experience with CRM, preferably with SAP
  • Team player
  • Excellent communication skills
  • Service and commercial attitude
  • Action oriented problem solver