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French Customer Service Representative

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Offered by:

Polette

Customer service
Amsterdam
French, English

Description:

We are looking for a representative for our French customer service. You will be in touch with our customers to answer all their claims pre and post-sales.

You will take care of our customers with support from an international team. Via email, chat, phone and through social media, you will be in contact with customers to help them and answer their questions.

You will work with music, in an open space, in an office facing the canals.

You will benefit from a customer service and optical training.

What comes with it?

- Unlimited coffee and tea

- Fruits basket every week

- Lunches 3 times a week

- Drinks and office parties 

- Workout session 

and more.

Requirements:

  • skilled in communication
  • native French
  • practical and solution-oriented
  • organised
  • ability to handle stress and pressure
  • analytical skills
  • patient and empathic
  • a sense for details

Salary Benefits:

Start with a 7-month contract, renewable into a permanent contract. 

Yearly raise possible.

 

Work Experience:

1-2 Years

Work Hours:

40 hours per week

About the company:

polette is revolutionising the world of glasses since 2011, because we design, produce, take care of eye tests and ship all in-house by ourselves. Thanks to this unique strategy the customer doesn’t pay for the brand name or other expensive intermediaries between the person producing and the person wearing the glasses.

polette offers frames with prescription lenses from €14,98; from a boring necessity, we’ve transformed glasses into an accessible fashion accessory!