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Customer Support and Account Management | Dutch fluent

Customer service
Amsterdam

Do you have a start-up mentality? Do you hate working in a call-center kind of environment? Do you want more than just a customer service job? Would you like to grow with a rapidly growing and well-funded start-up based in the heart of Amsterdam? Are you creative problem solver and like to help people? Do you speak Dutch fluently? Would you like to fast-track your career?

If this sounds like you then we have a great opportunity for you!

Job tasks as a customer support agent:

  • Deal with simple and complex issues, including complaints and inquiries
  • Define and fine-tune working processes
  • Flag operational improvements and lead in the execution thereof
  • Prepare reports based on data analysis and provide guidance and recommendation based on them
  • Providing daily support for various activities in the office
  • Staying updated about the latest market trends and industry competitors

Job requirements:

  • Fluent Dutch (verbal and written)
  • No 9-5 mentality
  • Entrepreneurial mind-set
  • Creative personality
  • Attention to detail
  • Customer-oriented mindset

Company profile:

Our client is a rapidly growing start-up in the services industry. They have a young and fresh work culture and currently looking for candidates who are looking to grow with them.

Benefits:

  • 13th month pay
  • Direct contract with the company for 1 year (with the possibility of extension)
  • Excellent growth and international training opportunities
  • International work atmosphere
  • Fun team events on a regular basis
  • 25 days of holiday
  • 8% holiday pay
  • Travel reimbursement

Please feel free to give me a call if you have questions about the vacancy or are not sure if you could meet their requirements!