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Corporate Recruiter

Customer service
Amsterdam
Dutch

Description:

We are looking for a full–cycle Corporate Recruiter, who will be responsible for managing the employee recruiting and selection process. We are an international BPO (business process outsourcing) specialist and we provide customer and technical support for 7 exciting international clients. The role is based in our Amsterdam office.

 

At Convergys, our mission is to set the standard in our industry through unparalleled care for our clients, customers & people. For our clients, this means our 130,000 team members wake up every day united by a common goal: helping our clients maintain exceptional relationships with their customers. For our people, this means a commitment to each other to accomplish great things, build careers, and have some fun along the way!

 

Tasks and responsibilities:

  • Recruit, interview, test and select multilingual customer & technical support agents
  • Develop knowledge of customer groups to effectively target recruitment efforts in a cost-effective and efficient manner
  • Co-ordinate the interviewing and hiring processes, including maintaining candidate database, post job opportunities, arranging interviews, facilitating assessments/testing, reference checking, letters to candidates, etc.
  • Generate new hire data in designated tracking system and update applicant tracking through designated system
  • Complete and process new hire paperwork
  • Assist in the interview process as required, e.g., notification of applicants on changed/cancelled dates and or times
  • Leverage various resources to source qualified candidates including the Internet, community based organizations, print media, and formal/informal networks

Requirements:

  • Minimum of 1 years related experience in recruitment (in-house or agency)
  • Fluent in Dutch and English, any additional language is a plus
  • Skill in providing an exceptional customer experience
  • Skill in verbal and written communication to analyze, interpret and address customer needs
  • Knowledge of recruitment policies and procedures and PC applications
  • Ability to work in a time critical environment
  • Ability to be flexible and quickly adapt to changing business needs and processes
  • Ability to handle and maintain confidential information
  • Equivalent education or experience may be substituted for any of the above

Salary Benefits:

  • Start date: as soon as possible
  • An exciting full time job in a young international environment
  • Full travel costs compensation if you live further than 10 km from our office
  • Pension plan
Work Experience:

1-2 Years

Work Hours:

40 hours per week