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Account Representative Bilingual Dutch and English (32-40 hours)

Customer service
Amsterdam Zuidoost
•Service customer requests for quotes and orders received through multiple channels of communication.
•Assist customers with accurate transactions and industry specific product information.
•Provide conveyor recommendations and technical assistance for conveyor belting solutions.•Utilize telephone sales and support skills to create interest and offer value-added products and services to customers.
•Build and expand customer relationships and help ensure replacement and increased business.
•Co-manage accounts in coordination with multiple team resources.

Requirements:

• Business level fluency in written and spoken Dutch and English.
• Minimum 3 years previous commercial business to business experience (internal)
• Strong mathematical and technical aptitude
• Possess excellent verbal & written communication skills, along with a pleasant &
• professional phone manner
• Detail oriented and possess excellent problem solving skills
• Ability to handle multiple tasks using strong organizational skills
• Self-managed and a team player
• Occasional travel is required
About the company:
Our client has an opening in their Customer Service Department for an Account Representative to provide service support to their customers. This inside Account Representative will manage accounts through reactive and proactive email and telephone contact, working with an industry-focused team to maintain and grow sales.