Vacancy Helpdesk Employee German Amsterdam

Customer service

Are you service oriented and interested in technology? Do you speak German and English? For one of our customers, a large manufacturer and supplier of production systems for the printing industry, we are looking for a Helpdesk Employee.

You will have a central function in the company and work closely with all departments.

As a Helpdesk Employee you:

  • answer mails and telephone calls regarding customer requests and ensure fast and adequate service;
  • are responsible for the ordering and monitoring dispatch of spare and consumables;
  • administer and monitor consignment stock;
  • monitor spare part returns;
  • are responsible for the general management of service agreements;
  • arrange job costing and invoicing;
  • ensure thorough general administration and filing.

The company culture is informal and dynamic, with a lot of variety in the role.
You will work in shifts, between 8.00 and 18.30.

  • Office 365 and Outlook;
  • Good communication and phone skills;
  • Business English and German;
  • Help Desk experience;
  • Solution and service oriented;
  • Technical affinity.

Do you recognize yourself in the profile and do you meet the job requirements? Do you live in Amsterdam/Haarlem region? Then please react and send us your CV and short motivation. You can also e-mail For more information check our website or call 020-5738383.

Work Hours:

40 (Fulltime) hours per week

About the company:

One of the world's largest manufacturers and suppliers of production systems for the prepress and printing industries.