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Credit Controller, near native level German and/or English

Finance / Accounting
Amersfoort
German

Description:

RESPONSIBILITIES
• Handling customer requests and resolves all issues concerning customer accounts;
• Timely and effective collection of all debts and customers’ payments;
• Maintains accurate records of all chasing activity;
• Develops credit analysis tool for evaluating creditworthiness of new and existing customers;
• Prepares cash flow forecast for accounts receivable and compiles credit notes;
• Manages AR aging Reports and collections of overdue accounts and prepares dunning letters;
• Identify changes in payment patterns and propose action to avert indebtedness;
• Prepares customer statements;
• Drives continuous improvement projects and acts as coach and shows leadership in the participation of these projects;
• Act as a coach and as point of contact for the team members regarding day to day operations;• Handles issues and escalations in an effective and customer friendly manner resolving these in a for both parties satisfying manner.

Requirements:

QUALIFICATIONS
• You are (near) native in German and fluent in English• You have at least 3 to 5 years of experience as Credit Collector. Preferably in a Shared Service Center or a multinational corporation;
• SAP experience is a MUST.
• Advanced Excel experience is a plus.

Furthermore you have:
• Ability to establish and maintain good client relationships, both internally and externally at all levels;
• Ability to reconcile complex accounts and have excellent attention to detail;
• Ability to use opportunities to proactively simplify and suggest improvements to current processes;
• Shows leadership during projects and takes ownership regarding the outcome of continues improvement initiatives;
• Ability to have a good business understanding;
• Excellent written and verbal communication skills;
• Strong Team player;
• Salary depending on experience between 2300 and 3000 gross a month.
About the company:
The office of our client is growing rapidly in Amersfoort. Because of that they are recruiting for multiple positions, mainly within the finance department. To further support the set-up and success of the finance shared service center, we focus to find candidates for the position of Credit Controller (focusing on the German (DACH) clients).